FAQ's

How long will it take me to get my order?

For standard shipping, you should receive your order within 7-10 business days. Please note, we ask that you allow up to 14 days for your package to be delivered before contacting us to open a lost box claim.

How long will it take to get my refund?

Our warehouse typically takes between 5-7 business days to process a return after being received. Once the return has been processed by our warehouse a credit will be issued to your original payment method within 5-7 business days. In total this entire process can take up 14 business days. Be sure to save your proof of postage until your return is completed.

How do I cancel or change my order?

As soon as you place your order, we begin processing it. Therefore, we are unable to change or cancel orders. Please visit the returns page if you wish to submit a return authorization once your order has been received. The terms and conditions for returns will apply.

How do I check the status of my order?

We have you covered! We will email you as items in your order ship, or if there are updates on the status of your order. Cant find the email? click