FAQ's

How long will it take me to get my order?

We understand your excitement to receive your order! On average, you can expect your items to arrive at your doorstep within approximately 2 weeks. Our dedicated team is committed to swiftly processing your order, ensuring it's packed securely, and coordinating its timely delivery to you. Rest assured, we're working diligently to make sure your awaited products reach you promptly and in perfect condition. If you have any further inquiries or if your order's delivery timeframe changes, please don't hesitate to reach out to us through our contact page. Your satisfaction and happiness are our top priorities, and we can't wait for you to experience the joy of unboxing your new treasures.

How long will it take to get my refund?

We currently offer exchanges for returned items rather than refunds. If you need assistance with an exchange, please don't hesitate to get in touch with us via our Contact Page or through our social media platforms. Our team will be more than happy to assist you in finding the perfect replacement for your purchase. Your satisfaction is our priority, and we're here to ensure you have a seamless shopping experience with us.

How do I exchange my order?

Exchanging your order is easy and convenient. To initiate an exchange, simply reach out to us through our Contact Page or connect with us on our official social media platforms. Our dedicated team will guide you through the exchange process and provide you with all the necessary information to ensure a smooth transition. Your satisfaction is our priority, and we're here to assist you every step of the way.

How do I check the status of my order?

To track the status of your order, simply use the tracking number provided with your purchase. This tracking number will enable you to monitor the progress of your order from the moment it leaves our warehouse to the exciting moment it arrives at your doorstep. Keep an eye on your email for updates and shipping notifications that will include your tracking information. If you have any further questions or need assistance, feel free to reach out to us via our Contact Page or our social media channels. Your shopping experience is important to us, and we're here to ensure you stay informed every step of the way.